SOL for good advises:

• If you receive a call or any form of contact asking for personal information, credit card details, or instructing you to perform actions such as using an ATM, or problems with your payment or card issues please do not follow these instructions.
• Be aware that although scam tactics can vary, any request for additional payments or personal information is highly likely to be fraudulent.

If you receive any suspicious notifications, please contact SOL for good directly.